Returns & Exchanges
At Fire-Boltt, we strive to ensure you are 100% satisfied with your purchase. If your device is defective or damaged, you can initiate a return or replacement request within 7 days of delivery.
Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the item you wish to return or exchange.
Quality Inspection
Our support team will review your request and may ask for images or videos demonstrating the technical defect or physical damage.
Product Pickup
Once approved, a courier partner will be assigned to pick up the device in its original packaging with all accessories and invoice included.
Refund or Replacement
After the item reaches our warehouse and passes the final quality check, we will process your refund or ship a replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing